Privacy Policy

At Time Hunters, we respect your privacy and are committed to protecting the personal information of our users, players, clients, and business partners. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our games, websites, services, applications, and related products.

Who We Are

Time Hunters SpA is an independent video game development studio based in Chile, dedicated to creating games, interactive experiences, software solutions, and digital entertainment products.

Information We Collect

Depending on how you interact with our services, we may collect:

Information You Provide
Name
Email address
Contact information
Business information
Support requests
Survey responses
Job applications and portfolios
Automatically Collected Information
IP address
Device information
Operating system
Browser type
Language preferences
Gameplay statistics
Crash reports
Diagnostic data
Session information
Third-Party Platform Information

When using platforms such as:

Steam
Epic Games Store
PlayStation
Xbox
Nintendo

We may receive limited account or usage information as permitted by those platforms and their privacy policies.

How We Use Information

We use collected information to:

Provide and maintain our games and services
Process transactions and purchases
Improve gameplay experiences
Analyze performance and stability
Respond to support requests
Send important service-related communications
Detect fraud, abuse, or unauthorized activity
Comply with legal obligations
Develop new products and features

Analytics and Telemetry

Our games and services may collect anonymous or aggregated analytics data to help us understand:

Game progression
Feature usage
Performance issues
Crash reports
User engagement

This information is used solely to improve our products and services.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Remember user preferences
Improve website functionality
Analyze traffic and usage patterns
Enhance security

Users may disable cookies through their browser settings, although some features may not function properly.

Sharing of Information

We do not sell personal information.

We may share information with:

Platform providers
Payment processors
Cloud hosting providers
Analytics providers
Legal authorities when required by law
Business partners involved in publishing, distribution, or support of our products

All third-party providers are expected to maintain appropriate privacy and security standards.

Data Retention

We retain personal information only as long as necessary to:

Provide services
Fulfill contractual obligations
Resolve disputes
Comply with legal requirements

When information is no longer needed, it is securely deleted or anonymized.

International Data Transfers

Because our services may operate globally, your information may be processed or stored in countries outside your country of residence.

We take reasonable measures to ensure that such transfers comply with applicable privacy laws.

Children’s Privacy

Our services are not directed to children under the age required by applicable law without parental consent.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take steps to remove such information.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from:

Unauthorized access
Disclosure
Alteration
Loss
Misuse

However, no method of transmission or storage can be guaranteed to be completely secure.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to certain processing activities
Request data portability
Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website, games, or services may contain links to third-party websites and services.

We are not responsible for the privacy practices or content of third-party services. We encourage users to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated revision date. Continued use of our services after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have questions regarding this Privacy Policy or our data practices, please contact:

Time Hunters SpA
Talca, Chile
Email: contact@timehunters.com
Website: Time Hunters

By using our games, websites, and services, you acknowledge that you have read and understood this Privacy Policy.